Privacy Policy

At itmatters (“Company”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing details (when applicable)

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Usage data and browsing behavior through cookies and analytics tools

Other Information

• Any other information you choose to provide (e.g., through contact forms, surveys, or downloads).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our AI consulting services
• To respond to your inquiries and provide customer support
• To send newsletters, updates, and marketing communications (you may opt-out at any time)
• To analyze website usage and improve functionality
• To comply with legal obligations

3. Cookies and Tracking Technologies

• We use cookies and similar technologies to collect technical data and enhance user experience. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell your personal information. We may share data with:

• Trusted third-party service providers who assist in operating our business (e.g., analytics, email marketing tools)
• Legal authorities if required by law or to protect our legal rights
• Partners or affiliates under strict confidentiality obligations

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent at any time (for consent-based processing)
• File a complaint with a data protection authority
• To exercise these rights, please contact us at hello.it-matters.ai

8. International Transfers

If you are accessing our services internationally, your data may be transferred to and processed in countries where our servers or third-party providers are located. We ensure adequate safeguards are in place for such transfers.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our services after updates indicates your acceptance of the new policy.